Frequently Asked Questions

Product and Ingredients

Do your products contain alcohol?

Our products have NO alcohol! Add our mixers to your own liquor to create your own delicious cocktail.

What kind of sweetener is used in the mixers?

We use only pure cane sugar and similar natural sweeteners (e.g., powdered honey) in our cocktail mixers. We do not use sugar substitutes!

Do the mixers contain any allergens?

The mixers are gluten-free, dairy-free, nut-free, soy-free, and vegan! However, they are currently produced in a facility that is not necessarily allergen-free (as of May 2023). For the most complete and up-to-date ingredient lists, please refer to our individual product pages. Please email us at barkeep@drink-nomi.com if you have any questions on allergens, and our team will be happy to help.

Storage and Usage

How should I store the mixers and what is their shelf life?

Our mixers are best stored in a cool and dry place. We recommend consuming within 6 months for best results, but they should be good for 2 years as long as they’re kept cool and dry.

How do I use the cocktail mixers?

Simply add our teabag mixer to liquor and ice, let it steep for around 5 minutes, top it with the included garnishes, and enjoy! Specific instructions are provided on the instruction cards included with the mixers.

How much alcohol should I use with each mixer?

Each teabag mixer is intended for use with 45ml (1.5 oz) of liquor (or with a zero-proof liquor alternative). Specific instructions and liquor recommendations are listed on the instruction cards included with the mixers.

What kind of ice should I use?

Any type of ice works, but we recommend ice cubes that are large enough to weigh down the mixer at the bottom of the glass to help the mixer diffuse faster. Most ice machines in home fridges make ice that works!

Which spirit should I use for each mixer? Can I use other types of spirits instead?

We recommend a specific type of liquor to pair with each of our cocktail mixers, and also include recommendations on specific brands on each individual product page. However, feel free to experiment with the mixers and to try them with different spirits (or zero-proof alternatives) of your choice!

Can I use the mixer for non-alcoholic drinks?

Yes! Feel free to use our mixers with non-alcoholic spirits, soda water, or tonic water if you’re looking for a mocktail option!

Orders and Delivery

I have a summer bbq / bachelorette party / family dinner coming up! Can I buy nomi in bulk for my event?

Yes! We love working with people to create custom bulk orders for their next event. Please reach out to us at barkeep@drink-nomi.com for more details on bulk purchases.

Shipping Times

Our orders are processed within 1-3 business days, and shipping takes another 3-5 business days. If you’re ordering for a specific event, please plan to order 8 business days in advance to make sure it gets to you on time. If you’d like to place a rush order, please reach out to us at barkeep@drink-nomi.com and we’ll see what we can do for you!

Refund Policy

Please refer to our refund policy page to learn more!

Wholesale & Marketplace Inquiries

For wholesale inquiries, please email us at barkeep@drink-nomi.com!

Other questions or concerns? Contact us!